Administrator

About the Company:
Our client, a leading company in the Construction Industry, is seeking a dynamic and organised Sales Administrator to join their team in Cardiff. This is a fantastic opportunity for an individual who thrives in a fast-paced environment and is looking to contribute to the growth and success of a reputable company.

Job Overview:
As a Sales Administrator, you will be responsible for carrying out administrative tasks to ensure a smooth and effective running of the branch. You will manage customer inquiries, process sales orders, and ensure smooth communication between all departments. Your role will be crucial in maintaining a high level of customer satisfaction and ensuring that the sales process runs efficiently.

Key Responsibilities:

• Sales Support: Provide administrative support, including preparing quotes, proposals, and sales reports.
• Order Processing: Accurately process sales orders and ensure timely delivery to customers.
• Customer Service: Respond to customer inquiries via phone and email and face to face, providing information on products, pricing, and availability.
• Database Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and up-to-date.
• Documentation: Prepare and manage sales-related documents such as contracts, invoices, and delivery notes.

Key Requirements:

• Experience: Previous experience in a sales administration or similar role is essential.
• Skills: Strong organisational skills with the ability to manage multiple tasks simultaneously. Excellent communication and interpersonal skills.
• Technical: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to Detail: High level of accuracy in processing orders and maintaining records.
• Customer Focus: A strong commitment to providing excellent customer service.
• Problem-Solving: Ability to handle challenges and find effective solutions in a timely manner.

Further Details:

• Salary: £27,000
• Hours: Monday to Friday, Full Time
• Contract type: Temporary to Permanent

THOMAS Recruitment

INDTRG