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Drug & Alcohol Policy

DRUG AND ALCOHOL TESTING POLICY

Thomas Recruitment Limited operates a policy of alcohol/drugs testing as follows.

With-cause testing for all staff at all levels: an alcohol/drugs test will be carried out in all cases where the employee has had any involvement in a workplace accident or in any incident that has caused or could have caused a danger to health or safety. Testing will also be carried out where management has grounds to believe or suspect that an employee is or may be under the influence of alcohol or drugs.

Random testing: random alcohol/drugs testing will be carried out on members of staff who work in safety critical jobs, including those working with machinery and those whose job duties involve driving.

The objectives of this policy are to:

  • maintain a safe working environment for all;
  • assist in the early identification of alcohol or drugs-related problems;
  • encourage employees who think they may have an alcohol or drugs-related problem to seek and accept help from the Company.

Any employee who notices obvious signs of alcohol or drug abuse in a colleague should report his/her observations and/or suspicions in confidence to a Director or a senior manager.

It is the Company’s policy to offer support to any employee who has a problem associated with use of alcohol or drugs. Any employee who believes or suspects that he/she may have such a problem is encouraged to come forward to a Director to discuss the problem in confidence. The employee will subsequently be offered support including, as appropriate, referral for advice, medical treatment, counselling and a reasonable amount of unpaid time off work.

Employees who are tested have the right to be informed of their test result before the result is passed to management.

Any refusal to undertake a test in connection with this policy is likely to be treated as a gross misconduct offence.

If a with-cause or random alcohol/drugs test proves positive, the employee will be invited to attend an interview with a senior manager. The employee will have the right to be accompanied by a colleague or trade union official at this interview.

The outcome of the interview will depend on the circumstances but could include:

  • an offer for the employee to undergo a programme of medical treatment, rehabilitation or counselling, where the employee accepts that he/she has a problem with alcohol or drugs misuse and is willing to cooperate with the employer in the provision of such support;
  • a written disciplinary warning, where there are no safety issues involved and the  circumstances are not too serious, in which case the employee will be tested again after three and six months respectively;
  • dismissal, where the effects of the employee’s alcohol or drug taking are or could be serious, for example if the employee works in a safety-critical job and his/her use of alcohol or drugs could affect performance, or where a previous alcohol/drugs test within the past two years has produced a positive result.

Alcohol and drugs testing will be carried out only by qualified and competent personnel who will use accepted and reliable methods and ensure that tests are carried out with the least possible intrusion into employees’ privacy. All possible measures will be in put in place to ensure confidentiality of test results, and checks will take place to avoid any false results.

Thomas Recruitment Group is an Award-Winning, Professional, Recruitment company that specialise in finding top talent across the UK.

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Head Office

5 Purbeck House, Lambourne Cresent, Cardiff CF14 5GJ

 02920 393444

info@thomasrecruitment.co.uk

Thomas Recruitment Group is an Award-Winning, Professional, Recruitment company that specialise in finding top talent across the UK.

Search for jobs

Head Office

5 Purbeck House, Lambourne Cresent, Cardiff CF14 5GJ

 02920 393444

info@thomasrecruitment.co.uk

Thomas Recruitment Group is an Award-Winning, Professional, Recruitment company that specialise in finding top talent across the UK.

Search for jobs

Head Office

5 Purbeck House, Lambourne Cresent, Cardiff CF14 5GJ

 02920 393444

info@thomasrecruitment.co.uk

Complaints Procedure

THOMAS Recruitment Group is committed to providing a high level service to our customers. If you do not receive satisfaction from us we need you to tell us about it. This will help us to improve our standards.

Complaints Procedure

If you have a complaint, please send your letter of complaint to the branch manager of the branch that you have been dealing with as the branch management team is best placed to put matters right for you as quickly as possible.

If you’re unable to do this, or feel unhappy or dissatisfied with the response you received, please email or write to:

HR Department
THOMAS Recruitment Group
5 Purbeck House
Lambourne Crescent
Llanishen
Cardiff
CF14 5GJ

Email: info@thomasrecruitment.co.uk

Please provide as much accurate detail as possible.

The Next step

  1. We will send you a letter acknowledging your complaint and may ask you to confirm or explain some of the details set out. We will also let you know the name of the person who will be dealing with your complaint. You can expect to receive our letter within 5 working days of us receiving your complaint letter.
  2. We will record your complaint in our central register within a day of having received it.
  3. We will acknowledge your reply to our acknowledgment letter and confirm what will happen next. You can expect to receive our acknowledgement letter within 5 working days of your reply.
  4. We will then start to investigate your complaint. This will normally involve the following steps.
  5. We may ask the member of staff who dealt with you to provide a detailed report outlining all correspondence and actions taken linked to your complaint.
  6. We will then examine the member of staff’s report and if required hold a meeting with the staff member concerned to clarify any points of concern if any. This will take up to 4 days from receiving their report.
  7. We will then within 5 days write to you detailing our findings regarding your complaint and hopefully resolve your complaint as the investigation is complete.
  8. At this stage, if you are still not satisfied you can write to us againWhen another person with the company will review the Directors decision within 10 days.

If we have to change any of the time scales above, we will let you know and explain why.


FTA Compliance

If we haven’t handled your complaint within eight weeks or given you an answer you’re happy with, being a member of the Driver Agency Excellence Scheme, you can refer your complaint to the Freight Transport Association at:

FTA
Hermes House
St John’s Road
Tunbridge Wells
Kent
TN4 9UZ

Phone: 03717 11 22 22
Online: https://fta.co.uk/services/forms/driver-agency-scheme-complaints-process

Thomas Recruitment Group is an Award-Winning, Professional, Recruitment company that specialise in finding top talent across the UK.

Search for jobs

Head Office

5 Purbeck House, Lambourne Cresent, Cardiff CF14 5GJ

 02920 393444

info@thomasrecruitment.co.uk

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