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Intake Compliance Technician

£21,000 – £23,000
Redditch, West Midlands
Monday – Friday (8:30am – 5:00pm)


The THOMAS Recruitment Group is recruiting on behalf of a Food Manufacturing client based in Redditch. Our client is seeking an Intake Compliance Technician to support their QA team permanently; the salary offered for this position is £21,000 – £23,000 per annum.

Roles & Responsibilities

  • To carry out documented intake monitoring checks on ingredients coming into the site in compliance with pre-determined schedules.
  • To carry out compliance checks on all packaging coming into the site
  • Where non-compliance of ingredients and packaging is identified, ensure internal communication and control of the non-conforming item/s implementing on hold as required
  • Control ingredients and packaging on WMS as required
  • In line with scheduled requirements carry out sampling of ingredients and carry out testing internally or send for testing at external Laboratories
  • Communication with the Intake Compliance Controller highlighting compliance with schedule and conformance of all materials.
  • Monitor and ensure Certificates of Analysis are received and specifications complied with
  • Support the Intake Compliance Controller with investigations required into non-conforming materials highlighted by operations teams
  • Support Intake Compliance Controller with data to raise the non-conformance documentation to suppliers where non-compliant materials have been identified through intake monitoring checks or by operations teams.
  • Communication with suppliers as appropriate to ensure compliance of certificates of analysis and materials coming into site
  • Working with operations to ensure the correct finished product quality where an ingredient or material presents a quality challenge with the existing process.
  • Assisting QA with quality/complaint investigations to determine root cause where a raw material/ingredient/packaging may be at fault.
  • To be a member of the internal audit team, carrying out internal audits against QMS, customer codes of practice in line with the scheduled requirement
  • To be a key member of the audit traceability team, backwards traceability exercises, back to supplier/sea farms/farm in line with scheduled requirements
  • Communicate clearly and work positively and cross-functionally with all departments to achieve compliance
  • Project Work/Trials as requested by BEF Technical management team – Quality improvements, Shelf life, Technical innovation trials regarding incoming materials.
  • Fully understand and comply with all department and company policies and guidelines
  • Any other duties and projects that may be assigned as deemed necessary to the needs of the business.

Key Accountabilities & Measurables

  • Ingredient scheduled monitoring checks up to date on a weekly basis
  • Packaging intake checks to be up to date on a daily basis
  • C of A and system material controls to be up to date on a daily basis
  • Sampling to scheduled requirements to be up to date on a weekly basis
  • Traceability exercises completed as per scheduled requirement on a monthly basis
  • Projects / trials on schedule with agree timelines
  • Internal audits completed within required deadlines to the approved standard

Qualifications / Experience


  • Proficient in the use of Microsoft Excel, Word
  • Fluent English language
  • Mathematical ability
  • Detailed with high attention to detail
  • Food industry experience, ideally QA / Intake related
  • Essential but can be provided by BEF
  • HACCP Level 2 or higher
  • Food Safety Level 2 or higher
  • Internal Auditor Trained


  • Food Science qualification
    Higher education qualification in Science-based subject

Core Values & Additional Essential Criteria

It is an essential requirement that the role incumbent displays behaviours that reflect our ‘Core Values’ of Teamwork, Quality, Honesty and Passion

Demonstrable compliance with competency framework – CL1 Essential Delivery

Specialising in permanent roles, we understand the needs of both clients and candidates, ensuring all are well provided for throughout the interview process. If you think you would be well suited to this role, ‘SUBMIT’ your C.V today and one of our experts will be in touch!

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    Simona Johnson
    Simona Johnson
    10:35 16 Mar 21
    I have a very good experience with Thomas Recruitment agency. I would like to thank Jacky for help. She found me a very good job. Jacky is... professional and always ready to cooperate. I highly recommend this agency and I appreciate everything they did for me. 😊👍read more
    Paul Tomlin
    Paul Tomlin
    15:33 17 Feb 21
    One of the best recruitment agencies I have had the pleasure to deal with, always keep you informed of current vacancies
    Mark Williams
    Mark Williams
    12:53 17 Feb 21
    I would like to say that Jackie and the staff at pontypridd are excellent have had problems and a number of health issues since starting knight... securities in wages have always been correct and I have been enjoying where I been working. unfortunately my health problems have made me unavailable for work and the staff at both knights and Thomas recruitment have been fantastic. Thank you more
    John Hopkins
    John Hopkins
    10:57 17 Feb 21
    I have worked for Thomas Recruitment for a while. They have consistently kept me in work and I have never had any cause to complain. Friendly and... more
    Sandra WILKINS
    Sandra WILKINS
    12:31 15 Feb 21
    I have had nothing but help from Jacky at Pontypridd branch very helpful and friendly
    nigel ostler
    nigel ostler
    21:15 09 Feb 21
    I have had a very positive experience overall with Thomas Recruitment. I am an experienced class 2 hgv driver and have had plenty of work over the... past 18 months through the agency. They pay ontime, keep you informed and are very willing to help with any issues that may occur. I can't comment on other industries they recruit for but its a big thumbs up for all at Thomas Driving from more
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