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Customer Account Manager

Competitive (Depending on experience)
Abercarn, Caerphilly County Borough
08:30 – 17:00,


The THOMAS Recruitment Group is recruiting on behalf of a manufacturing company based in Abercarn, our client is seeking a talented and experienced Customer Account Manager on a permanent basis.

Salary: Depending on experience

Hours of work: Monday to Friday 08:30 – 17:00. Lunch 13:00 – 14:00

As an Account Manager, you will be responsible for the management of sales and relationships with customers. You will be expected to maintain and build on existing relationships so they will continue choosing our client as their preferred supplier for fenestration products.

Account Manager Responsibilities:

  • Generate sales for a portfolio of accounts and reach the company’s sales target
  • Identify new sales opportunities within existing accounts by up-selling and cross-selling
  • Manage and solve escalated conflicts with clients. Disseminate information to the client and keep them updated on changes that affect them.
  • Interact with the business development Manager and other staff members in other departments.
  • Ensure the smooth running of the account in terms of orders being processed; deliveries; NCR’s; queries etc.

Experience: Previous knowledge of Business Micros and fenestration products is desirable but not essential as full training will be given.

In addition, a vital attribute required is a positive and “can-do” attitude.

Our client is prepared to invest time and resources in training and developing the right people who can grow into the role as planned growth will not stop.

The THOMAS Recruitment Group is an Employment Business. We supply temporary, contract and permanent staff to various companies throughout the UK to various sectors.

Specialising in permanent roles, we understand the needs of both clients and candidates, ensuring all are well provided for throughout the interview process. If you think you would be well suited to this role, ‘SUBMIT’ your C.V today and one of our experts will be in touch.

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    Simona Johnson
    Simona Johnson
    10:35 16 Mar 21
    I have a very good experience with Thomas Recruitment agency. I would like to thank Jacky for help. She found me a very good job. Jacky is... professional and always ready to cooperate. I highly recommend this agency and I appreciate everything they did for me. 😊👍read more
    Paul Tomlin
    Paul Tomlin
    15:33 17 Feb 21
    One of the best recruitment agencies I have had the pleasure to deal with, always keep you informed of current vacancies
    Mark Williams
    Mark Williams
    12:53 17 Feb 21
    I would like to say that Jackie and the staff at pontypridd are excellent have had problems and a number of health issues since starting knight... securities in wages have always been correct and I have been enjoying where I been working. unfortunately my health problems have made me unavailable for work and the staff at both knights and Thomas recruitment have been fantastic. Thank you more
    John Hopkins
    John Hopkins
    10:57 17 Feb 21
    I have worked for Thomas Recruitment for a while. They have consistently kept me in work and I have never had any cause to complain. Friendly and... more
    Sandra WILKINS
    Sandra WILKINS
    12:31 15 Feb 21
    I have had nothing but help from Jacky at Pontypridd branch very helpful and friendly
    nigel ostler
    nigel ostler
    21:15 09 Feb 21
    I have had a very positive experience overall with Thomas Recruitment. I am an experienced class 2 hgv driver and have had plenty of work over the... past 18 months through the agency. They pay ontime, keep you informed and are very willing to help with any issues that may occur. I can't comment on other industries they recruit for but its a big thumbs up for all at Thomas Driving from more
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